lead sales rep |
• driving weekly sales through team leadership and overall brand advocacy.
• BRC (Banana Republic Credit) enrollment specialist.

training |
• basic register function, product knowledge walkthroughs, sales support, omni service, & credit acquisition training.
• weekly peer shadowing shifts

clientele |
• maintaining client book & visit scheduling
• providing enhanced personal shopping experience through sampling, inter store orders, advanced alterations & tailoring alternatives, promotional follow up, and auxiliary recommendations.  

external projects | (unaffiliated)
• keefe cravat lookbook construction

trained on all operational functions that the store manager and assistant manager are trained on, including opening and closing the store, administering returns and store credit, setting sales goals, and dividing tasks amongst sales associates, floorset and merchandising standards, CEO led conference calls, purchase ordering, and interviewing.

maintaining a primary function of motivating employees on the sales floor to help exceed goals and boutique standards consistently.

sales floor |
• conducting and oversee the training of employees
• working together with Staff to meet and exceed sales goals
• motivating employees
• delegating tasks to the staff and daily follow up
• ensure that store is maintained by employees: carpets and floors cleaned, stock areas kept neat and organized

management |
• overseeing store operations
• informing staff of new updates and general developments in the company
• enforcing all asset protection procedures
• communicating weekly conference call directives
• monitoring expenditures to keep cost at store in line with goals
• ensure all communication to the employees is effective, positive, and supportive
• respond to email and voice mail within one work day (24 hours).