URBAN OUTFITTERS | Department Manager

exemplary performance & innovation within all job skills related to people, leadership & communication, managing the environment, *operations, and merchandising & display. proven & consistent record as the top comping men's department in the central district.

developing & advocating a unique department vision, exhibiting strong business acumen, leadership, cultural connection, and drive beyond enumerated job skills.

PEOPLE |
intergrated team: developing and maintaining a well balanced and fully functional department team since point of entry into department role (see current IDP). 
integrated coaching: advanced associate training in product flow & inventory controls to impact current shrink trends (paperwork errors). 
talent development: recruiting external talent, developing bench, and progressing entry candidates into higher levels of department and overall store/merchandising leadership teams. developing critical, inspiring, and rigorous Individual Development Plans as advanced training modules––alongside SM developed training materials.
*voted as overall store MVP by 2016 employee engagement survey.

*MERCHANDISING & DISPLAY |
daily: strong merchandising, visual and display perspective & consistent high district and regional walkthrough reviews. please see a short sample of merch & display work at a glance. this abbreviates daily, weekly, and monthly tasks to the merchandising & display expectations.
customer profile: understanding and developing an acute profile of core customer as a merchandising and approachability sales tool.  
visual inspiration projects: raw edge story published in UO central district "trending now" inspiration publication (Amanda Morell, cc' Kelly Hall).
independent zone construction & seasonal/trend modifications*: keenly maximizing current product levels by quickly adapting to industry trends by providing updated visual alternatives/conceptual modifications.
celebrity styling & personal/event shoppingtraining and experience in personal & event shopping/styling. 4/11/17 at Urban Outfitters styled Hip-Hop recording artist Fabolous during his 2017 The Party Tour with Hip-Hop and R&B singer, songwriter, and dancer Chris Brown. additional brand styling work featured nationally @UrbanOutfittersMens

LEADERSHIP & COMMUNICATION |
department tumblr: developed an internal-digital-multi-functional department communication binder (through tumblr) for general, standards, visual, and number related content. this mode of department communication has become standard across all store departments.

MANAGING THE ENVIRONMENT |
service selling culture: trained department team leaders on constructing and executing (through mPOS demand reports, penetration reports, and procedure flow) weekly department and mPOS sales goals. developed overall department sales culture through the implementation of strategic weekend sales goals (while utilizing daily penetration tracking programs).
product feature sales contests: organizing sales contests through product feature and social media visual engagement (adidas tubular contest). style out content also featured nationally @UrbanOutfittersMens

OPERATIONS |
corporate investor visits: 3 months into position, was selected as a member of the investor visit team (comprised of senior regional manager, district manager, and store manager) meant to articulate strategy behind company Omni services to potential corporate investors and stock holders.
advanced ledger functions: monthly ledger formatting to financial plan, strategic projections determination, payroll & gross sales auditing, business forecasting & schedule adjustments, leverage/deficit management,  and adhering to district ledger submission deadlines.
hiring & staffing leader: cross department talent recommendations. store schedule drafting, editing, and publication responsibility.