Macy's | BUSINESS Manager
responsible for managing, delivering, and maintaining high level sales as the Women’s Shoe Business Manager – signature/specialty vertical operation designation. operating as the sole business leader facilitating all front of house merchandising and specialized selling initiatives, as well as all back of house operational & impact task initiatives.
managing through rapid growth from 2.7M (FY 2017 prior to tenure) to 4.2M during assignment FY 2018, and 3.975M FY 2019. responsible for deliberate back of house talent restructure and front of house growth strategy merchandising execution.
TALENT MANAGEMENT |
• initiating deliberate, critical, & aggressive ‘people strategies’ related to performance & conduct management and succession planning in front & back of house. successfully invigorating team culture and improved productivity standards / workload flow. formulating, action planning, and presenting quarterly talent analysis toward colleague career progression. Developing internal talent and promoting two support team members into higher positions of overall leadership. Inspiring autonomy and empowerment within emergent department leaders. direct accountability for underperforming team members and stretch assignments for top performing population. motivating core performers through pointed and consistent coaching connections.
EVENTING |
• INC pop up shop: SS 2019 trend cross merchandised pop-up shop in shoe department including center core & ready to wear merchandise. visual enhancements styled, and executed centering International Concepts private brand. centering the wild accessory, green textures, and western style trends. total event volume @ $10,300, +107% to event plan, +136% to event LY, +$2,700 to LY
• tthe great shoe (garden) party: animated floral focused event intended on connecting core customers to the digital brand experience. generating total event volume of $28,300, +103% to event sales plan.